Privacy Policy for BlueLens AI
Last updated: January 25, 2025
1. Introduction
Welcome to BlueLens AI ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ID photo services.
2. Information We Collect
2.1 Personal Information
- Photos and images you upload
- Name and email address
- Payment information
- Device information and IP address
- Usage data and preferences
2.2 Automatic Data Collection
We automatically collect certain information when you visit our website, including:
- Browser type and version
- Operating system
- Access times and usage patterns
- Technical information about your device
3. How We Use Your Information
- Providing ID photo services
- Processing payments
- Improving our services
- Communication about your orders
- Technical support
- Legal compliance
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information. Your photos and data are encrypted both in transit and at rest.
5. Data Retention
We retain your photos for 2 hours after processing, unless you request earlier deletion. Account information is retained as long as you maintain an active account.
6. Your Rights
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Export your data
- Lodge a complaint with supervisory authorities
7. Third-Party Services
We may use third-party services for:
- Payment processing
- Cloud storage
- Analytics
- Customer support
These services have access to your information only to perform specific tasks on our behalf.
8. Children's Privacy
We do not knowingly collect or maintain information from persons under 13 years old. If we learn that personal information has been collected from persons under 13 years old, we will delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
For questions about this Privacy Policy or our practices, please contact us at: [email protected]
12. Cookie Policy
We use cookies to:
- Maintain your session
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can control cookie settings through your browser preferences.